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Safety is everyone's responsibility let's make it a priority.
SAFETY FIRST
 Safety is paramount in our app. We prioritize user feedback and implement robust review systems to maintain trust and reliability within our platform. This ensures a secure environment where customers and service providers can engage confidently.
YOU HAVE OUR SUPPORT!​
Saymemo support is available 24 hours a day, 7 days a week to help handle any situation. If you’re in immediate danger, you should always contact authorities first.
SAFETY STANDARDS​
- Saymemo ensures the safety of customers by facilitating secure transactions and providing access to emergency services like 911.
- We prioritize the safety of service providers by implementing robust verification processes and offering support resources for any concerns they may encounter.
- Our platform fosters transparent communication between customers and service providers, enabling them to share feedback and address any safety issues promptly.
- Saymemo equips users with safety features such as real-time tracking, in-app messaging, and user ratings to enhance their peace of mind during transactions.
- We continuously evaluate and update our safety protocols to adapt to evolving needs and ensure a secure environment for all users.
Customer safety TIPS
- Verify Identity: Ensure that the service provider matches the information provided in their profile, including name, photo, and contact details.
- Check Ratings and Reviews: Review feedback from previous customers to gauge the service provider’s reliability, professionalism, and trustworthiness.
- Communication: Communicate directly with the service provider through the app’s messaging feature to clarify any questions or concerns before engaging their services.
- Track Record: Look for any certifications, licenses, or qualifications relevant to the service being offered to validate the provider’s expertise and competence.
- Trust Your Instincts: If something feels off or if the service provider behaves unprofessionally, consider seeking an alternative option to ensure your safety and satisfaction.
Service Provider Safety TIPS
- Profile Completion: Ensure that your profile contains accurate and up-to-date information, including your name, photo, and contact details, to establish credibility with potential customers.
- Clear Communication: Communicate openly and transparently with customers, providing clear information about the services you offer, pricing, and any relevant terms or conditions.
- Professionalism: Maintain a professional demeanor and appearance when interacting with customers, instilling confidence in your reliability and competence.
- Safety Training: Stay informed about safety protocols and best practices relevant to your service to ensure the well-being of both yourself and your customers.
- Respond Promptly: Be responsive to customer inquiries and service requests, demonstrating your commitment to providing excellent service and ensuring customer satisfaction.
Thank you for being part of Saymemo Family